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DIGITAL STRATEGY & CONSULTING

What is Composability? A Guide to Building Smarter Digital Experiences

By David Sterenberg, Chief Revenue Officer
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What is composability?


Composability refers to the ability to combine and reconfigure modular components—technologies, systems, or services—into flexible, scalable solutions that adapt to changing business needs. In digital strategy, composability empowers organizations to create custom ecosystems that evolve with their goals, not against them.
 
Every marketing leader has faced this moment: You’ve got the vision, the strategy, and the team—but your platforms and systems are in the way. Launching a campaign takes weeks. Pivoting mid-quarter feels impossible. Scaling to meet customer demand requires duct tape and prayers.
It’s not a failure of technology; it’s a lack of digital agility.

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Despite global spending on digital transformation projected to hit $2.5 trillion in 2024 and grow to $3.9 trillion by 2027, many organizations remain trapped in outdated and rigid workflows that make agility nearly impossible.

The truth is legacy systems weren’t built for today’s demands. Despite global spending on digital transformation projected to hit $2.5 trillion in 2024 and grow to $3.9 trillion by 2027, many organizations remain trapped in outdated and rigid workflows that make agility nearly impossible.

Customer expectations are higher than ever, and the pace of change shows no signs of slowing. Composable experiences, built on the principle of composability, offer a way forward, letting your organization move at the speed of your ambition.

This isn’t a technical fix. It’s a strategic transformation.

What is Composability in Business?

At its core, composability is the principle of building systems from interchangeable parts—so they can be rapidly adjusted, scaled, or replaced. It enables teams to assemble capabilities as needed rather than being locked into rigid, monolithic platforms.

In other words: composability means designing your systems around outcomes—not constraints.

This often gets confused with interoperability, but there’s a key distinction. While interoperability is about systems working together, composability is about building systems in a way that they’re meant to change—evolve, swap, grow—without breaking.

How Does Composability Apply to Digital Experiences?

Composable experiences are a flexible, modular, and scalable strategy that empowers marketing teams to create agile, outcomes-driven digital ecosystems tailored to their needs.

Think of it as building a system on your terms. You don’t buy into someone else’s one-size-fits-all platform; you create a custom-fit solution tailored to your needs.

  • Need to test a new strategy?Snap in a new tool without disrupting your entire stack.
  • Ready to scale? Expand capabilities without tearing down what’s already working.
  • Facing a market shift?Adjust in real time without downtime or delays.

In short, composability is freedom: the freedom to move faster, pivot smarter, and deliver better outcomes without unnecessary friction.

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Composable business is a natural acceleration of the digital business that you live every day. It allows us to deliver the resilience and agility that these interesting times demand.

DARYL PLUMMER, VP ANALYST AT GARTNER

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‍Outcomes That Drive Growth

For executives, composable experiences aren’t about the tech of it all; they’re about business outcomes that that tech enables. Composable strategies allow the speed, flexibility, and efficiency needed to stay ahead in an environment where the only constant is change.

Adapt Fast or Fall Behind
Markets don’t wait for anyone. Composable systems empower you to:

  • Launch campaigns or new features in days, not weeks.
  • Respond to shifts in customer behavior or competitive pressure in real time.
  • Pivot without creating chaos across your organization.

Outcome: Faster execution keeps your business ahead of the curve and poised to capitalize on opportunities before the competition does.

Loyalty Through Relevance
Customers don’t want more noise; they want meaningful, personalized interactions. Composable experiences enable:

  • Real-time data integration for campaigns that feel tailored, not templated.
  • Seamless interactions across every touchpoint, online and offline.
  • Consistency that builds trust—and retention.

Outcome: Increased customer lifetime value, higher retention rates, and a stronger competitive position.

Efficiency That Scales
Budgets are tight, and efficiency is non-negotiable. Composable strategies help you:

  • Eliminate redundant workflows and wasted spend.
  • Focus resources on initiatives that deliver measurable ROI.
  • Scale without the growing pains of traditional systems.

Outcome: Higher margins, leaner operations, and a system designed to grow with you.

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Composable business architecture includes dynamically evolving capabilities, products, teams, processes and services to create new value.

GARTNER

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‍Key Elements of a Composable Experience

Composable experiences hinge on four core principles:

1. Modularity
Each component of your system operates independently, meaning you can add, remove, or upgrade tools without disrupting the whole.

2. Scalability
Growth doesn’t have to mean chaos. With composable systems, you can expand into new markets or channels seamlessly.

3. Interconnectivity
Tools and platforms integrate effortlessly, creating unified data streams that enable smarter decisions and consistent customer experiences.

4. Agility
Composable ecosystems adapt as fast as your business needs them to, enabling rapid experimentation and iteration without sacrificing stability.

The Result: A digital foundation that evolves with your business and your customers—without the delays, downtime, or rigidity of traditional systems.

Real-World Results

Composable strategies don’t just improve operations—they blow the doors off what’s possible. Across industries, businesses are reporting transformative results:

  • Efficiency: Modular systems don’t just enhance workflows—they remove the drag altogether. With 40% of organizations reporting higher operational efficiency, teams aren’t just moving faster—they’re leaving delays in the dust.
  • Revenue: Target and Best Buy didn’t just modernize—they rebuilt their digital ecosystems to deliver personalized, seamless experiences. The payoff? Significant revenue growth and deeper customer loyalty.
  • Speed: Businesses using composable solutions are cutting time-to-market by up to 50%. While others are stuck in planning mode, these companies are already capitalizing on emerging opportunities.

The evidence is clear: composable strategies are how forward-thinking companies are turning slow systems into fast wins and customer expectations into real opportunities.

FAQs About Composability

What’s an example of composability in business?

A retailer using a modular content management system (CMS), personalization engine, and analytics tool—each chosen separately but integrated into one seamless system—is practicing composability. They can swap any one of those tools without rebuilding their entire stack.

What’s the difference between composability and interoperability?

Interoperability means systems can work together. Composability means they’re designed to be changed, recombined, and scaled. One is cooperation. The other is flexibility by design.

What is the principle of composability in technology?

It’s the architectural concept that systems should be built from interchangeable, modular parts. This enables businesses to adapt faster, avoid vendor lock-in, and innovate continuously.

The Future is Composable

Composable strategies deliver outcomes that executives can’t ignore: faster execution, higher revenue, and smarter operations. These aren’t incremental gains—they’re transformative results that separate leaders from laggards.

If your systems aren’t delivering this level of performance, it’s time for composable.

Strategies that win. Outcomes that wow.