Leveraging Salesforce Communities to Improve School Admissions
Bringing together parents and schools, a custom Parent Portal streamlines school registration, improves UX, and creates operational efficiency.
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K12 – A Stride Company, is an education management organization (EMO) that provides online education designed as an alternative to traditional “brick and mortar” education for public school students from kindergarten to 12th grade, as well as career learning programs.
An intuitive, accessible, and branded multi-user custom portal
Following a comprehensive user audit, a custom Parent Portal interface for school registration was developed on the Salesforce Communities Platform.
The Parent Portal dashboard interface makes it easy to manage required documentation, track children, and simultaneously approve multiple applications. The education staff benefits from more intelligent, fast, and cost-effective documentation automation by eliminating manual processing altogether.
Parents, meanwhile, can easily upload required documentation and stay in the loop through alerts, as documents are accepted or rejected. Intuitive workflows and highly engaged tools improve parents' user experience (UX), enabling quick portal navigation with less clicks and distractions.