When "normal" is thrown for a loop, smart marketers look to their data to understand the most effective ways to pivot their digital strategy.
Data-informed marketing is the focus of a sit down between Whereoware's Vice President of Client Success and Marketing, Randi Mohr, and the eCommerce Marketing Podcast. Mohr shares how marketers can continue to engage and sell throughout the pandemic by letting customer-focused data drive decision making.
"To truly be successful, your digital strategy has to be centered around the customer. Every strategic instinct should be focused on meeting the needs of your customers and motivating them to take a desired action," Mohr says.
"To genuinely be customer-focused, you need to harness, understand, and pay close attention to your data. The data tells a powerful story, giving you insights into what's working for your customers (or in some cases, what's not), so you can implement a successful digital strategy utilizing that information."
Listen to the full interview below and reach out to Whereoware if you have any questions or ideas to maximize your digital strategy.
Let's Maximize Your Digital Strategy
Let's Maximize Your Digital Strategy
Recommended articles
Strategy and Optimization
Website Activation
What is the Best Technology for Customer Experience?
Why is modern technology vital to positive customer experiences? See how technology improves CX and our customer experience strategy.
Strategy and Optimization
Dark Mode in Email
Optimizing your email marketing for dark-mode shouldn't be scary. Get the 4-1-1 on how to step out of the light with our comprehensive guide.
Strategy and Optimization
Data And Analytics
Six Salesforce Challenges + How to Resolve Them
43% of all Salesforce users fail to see the true value of this powerful CRM. Here's a guide to common Salesforce challenges and how to resolve them.