Salesforce Makes Flight Browsing and Booking Easy

Flight scheduling, plane details, and customer data are streamlined into a single Salesforce Experience Cloud, providing EJM charter customers and internal team members a fist-class experience.

Salesforce Makes Flight Browsing and Booking Easy

Flight scheduling, plane details, and customer data are streamlined into a single Salesforce Experience Cloud, providing EJM charter customers and internal team members a fist-class experience.

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Who

Executive Jet Management (EJM) is a leader in aircraft management and private jet charter programs. EJM provides their clients access to 800+ vetted private charters and makes it easy to manage regulations, operations, billing, schedules, and maintenance, so clients can fly with peace of mind.

Agency Services
Salesforce Experience Cloud
Data integration
User Experience (UX)
Website Design and Development
Challenge

EJM had decades of history - and years worth of content on their website, that was increasingly becoming difficult to navigate. They also had a huge amount of data about flights, planes, customers, and schedules in Salesforce.

Solutions

Marrying Elegance and Function

EJM was ready to revamp their website to showcase their luxury services and leadership in the aviation industry.

Following a content management and website audit, we established a Salesforce implementation plan, solidified the refreshed design direction, and migrated massive amounts of content to the new Salesforce Experience Cloud website.

We integrated EJM's booking system to keep the employee learning curve to a minimum and enable customers to book charters directly through the website.

Customized, user-friendly components, meanwhile, made it easy for EJM’s internal team to update and maintain the site.

The Results

The revamped website reflects EJM’s brand of sophistication and luxury with large, professional photography and plenty of white space for content to shine.

It’s simple navigation and layout allows users to scan pages quickly without losing the brand experience, even as they gather all the information they need at-a-glance.

Integrating a third-party booking tool enables users to quickly search and book charter flights.

Overall, EJM’s new website speaks to class and comfort — the perfect setting to attract both new talent and customers.

Results
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Let's get started!

We'll help you bridge the gap between your business goals and your customers’ goals to acquire, retain, and <blue-underline-small>maximize every customer.<blue-underline-small>

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