Our blog

"Hello Account #XYZ, thank you for clicking/calling/writing..."

Form emails and letters are a personal pet peeve for many people. The format is rote and clearly interchangeable among recipients. Even referencing a specific topic of interest would go a long way towards winning them over. But in the modern world how can a company possibly do this with so many clients and so little time? As paradoxical as it may seem, using automation to personalize services actually does make logical sense.

What you will learn:

Discover the powerful stats for abandoned cart emails that prove they work. Learn how to put the campaigns together including: timing, messaging and frequency. Plus, see some real life examples.

Cart abandonment defined:

Cart abandonment occurs when a shopper adds an item to their cart, but does not complete the purchase. According to industry experts, cart abandonment rates range anywhere from 60-70%, which coincides with data we have collected from our own clients which show an average of 69% abandonment.

Let the data speak for itself!  Download the entire guide here: Abandoned Cart Emails: the facts, the data and the how to. (.pdf, 2.87 MB).

Back in late May, members of the Whereoware marketing team got the chance to go to the 2011 Silverpop Client Summit. We’re big fans of Silverpop; their programs are easy to use and enable us to do what we do best, helping clients through marketing automation, lead generation and sales support, and even offering strategic consulting to guide them through large amounts of data.

We were already Silverpop’s largest B2B Agency Partner, and now we’re extremely pleased to announce that we’ve also been named Silverpop Agency Partner of the Year for our collaboration with Silverpop. We are extremely flattered and honored to win this award.

Simply defined, automated targeted campaigns are emails that are directed to a specific group of people and are triggered based on a set of rules or criteria. The most classic example of this is the ‘Welcome’ campaign. It is sent to those who have just registered to receive your emails and is triggered off of that registration date.

We love automated targeted campaigns because we know they work! We have completed hundreds of these campaigns for clients over the years and have found huge increases in effectiveness when compared to normal blast mailings. For instance, we’ve observed the following differences when comparing automated mailings against normal mailings...